Profile
This is me
I am Alfredo Contreras, a Business Administration major with a minor in Professional Selling at Ball State University. I am passionate about building relationships, understanding customer needs, and helping companies grow through value-driven sales and smart strategy.
I have developed skills in communication, lead generation, sales presentations, and digital marketing through both academic work and hands-on projects. I enjoy work that combines people skills with business insights whether it is creating a sales pitch, analyzing customer data, or managing a small campaign.
Expertise
Professional Communication & Sales, Project Leadership & Team Collaboration, Customer & Market Analysis, Marketing Strategy Development
Experience
08/2023-Present
Host at Puerto Vallarta
I provided friendly and professional customer service by greeting and seating guests, managing dining flow between main, bar, and patio areas, and ensuring a positive dining experience. I effectively handled guest concerns and escalated more serious issues to management when needed. I also demonstrated strong communication skills while taking orders both in person and over the phone, helping maintain accuracy and guest satisfaction.
03/2019-Present
Tree Service Groundmen at C Tree Service LLC
Trimmed greenery, shrubs, and hedges to sustain uniform appearance • Organized materials, tools, and equipment to supply team members • Operated shredding and chipping equipment and fed limbs and brushes into machines.
08/2021-07/2023
Sales Associate at Waffle House
Delivered accurate, timely orders through seamless kitchen coordination, consistently recognized by customers. • Bussed and reset tables to keep the dining room and work areas clean • Processed orders and sent to kitchen employees for preparation, used slow periods to restock supplies, ice, trays, and delivery bags.
Skills
Bilingual
Constructive Criticism
Open-Mindedness
Endurance and Stamina
Honesty and Integerty